Effective Date: April 14, 2025
Last Updated: April 14, 2025

At KSM Services Pvt. Ltd. (“KSM”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.ksmnepal.com or engage with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you submit a form on our website or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Project Details (e.g., location, type of construction, timeline)

b. Non-Personal Information

We may collect anonymized data such as:

  • Browser type
  • Device type
  • IP address
  • Pages visited on our website
  • Time and date of visits

2. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries or project requests
  • Provide construction and design consultations
  • Improve our website and customer experience
  • Send you relevant updates, offers, or service information (only with your consent)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Internal team members (for project follow-up)
  • Trusted service providers (e.g., for email marketing or website hosting), under strict confidentiality agreements
  • Government or legal authorities, when required by law

4. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access. Our website uses SSL encryption and secure hosting services to safeguard your information.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your personal information
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at:
📧 Email: info@ksmnepal.com
📞 Phone: +977 1 4545601

6. Cookies

We may use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies if you prefer.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this policy, please contact:

KSM Services Pvt. Ltd.
Uttardhoka, Lazimpat, Kathmandu, Nepal
📧 Email: info@ksmnepal.com
📞 Phone: +977 1 4545601
🌐 Website: www.ksmnepal.com